We believe purchasing quality, timeless furniture should be a seamless experience. Do you agree? Then join the Industry West team!
We're looking for a:
Customer Service Representative
The Customer Service Representative is a public-facing role with Industry West and a critical component in sales and handling customer service/support. This role will work to process new orders and resolve any product or customer service issue by facilitating trust and good relations with customers. This role will be considered part of both sales and support, encompassing all of customer service for the brand.
ADVERTISING ACCOUNT MANAGER
The Digital Account Manager and Analyst is ultimately responsible for the successful execution of Industry West’s digital online advertising campaigns, as well as relations with partner publishers. This position is responsible for building out campaigns across Google, Facebook, Instagram, Criteo, etc. and optimizing for internal KPIs.
WAREHOUSE TEAM MEMBER
The Warehouse Team Member completes shipments by picking, processing and loading orders. The warehouse team is responsible for the unloading and receipt of containers. Team members insure accurate stock and cleanliness of warehouse. All Team Members are expected to perform all duties in a manner which best reflects the quality and creative brand of Industry West.